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Forest Trees

Return Policy

Our return policy is valid for 30 days after purchase. If 30 days have gone by since your purchase, unfortunately, we can’t offer a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

To complete your return, we require a receipt or proof of purchase.

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Partial Refunds (if applicable)

There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

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Late or missing refunds (if applicable)
If you haven’t received a refund yet, check your bank account again. 

Contact your credit card company, as it may take some time before your refund is officially posted to your account.

Next, contact your bank as there is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at tinybitofwood@gmail.com.

 

Sale items (if applicable)
Only regularly priced items may be refunded, unfortunately, sale items cannot be refunded.

 

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at tinybitofwood@gmail.com

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Shipping
To return your product, you should mail your product to 6097 Beechwood Dr., Haslett, Michigan, 48840.

You will be responsible for paying for the shipping costs of returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance.

We do not guarantee that we will receive your returned item.

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